What is Net metering?

Net metering measures the quantity of electricity you use against the quantity of electricity you generate. This results in a "net" total from which your bill is calculated.

What if I generate more electricity than I use?

You will receive excess generation credits that can be carried forward for up to 11 months, including the 11th month, to offset future electricity costs. You will not be paid for excess power generated.

What are the benefits of Net metering?

Net metering allows you to lower your electricity costs while protecting the environment. Because you are still connected to Hydro you do not need to purchase expensive batteries or a backup generator or factor these costs into the price of installing your solar PV system.

How much money will I save?

It would be impossible for us to predict how much electricity your system will produce over a given period due to size differences and other variables. We will determine the final system size and potential savings after we survey your project.

What happens if there is no sun that day?

Even when the sun isn’t shining the panels will still be able to produce some power although they won’t be as efficient as when the sun is out. We’ll still be able to produce some of your power but not all of it. The good news is that you’re business will still have electricity. It will simply switch back over to your utility company and use the power from the grid.

How long does it take to install a solar system?

It depends on the size of your solar PV system. Please contact your solar consultant to get an estimated installation time for your system.

How does a solar system affect my roof integrity?

It won’t affect it at all. Before doing this our engineers will review the information our site surveyor retrieved from your home and after approval you can rest assured that it can handle the weight load of the panels.

Is solar a viable option in cold climates?

Yes! As long as the sun shines, then your climate is a viable place for you to go solar!

Does my building need to meet any special requirements to install a solar system?

Every building that goes solar needs to be surveyed by one of our trained professionals. During that inspection, they will look at your roof, the electrical system in your building, the frame of your building and lastly how much sun you get on your roof. Most buildings will qualify as long they get enough sun. However, sometimes we discover small problems but we will always strive to deliver a solution so you can still enjoy the benefits of going solar.

How reliable are your systems?

Very! We use the highest quality products to insure that your system is always working at its peak performance. Sometimes we do need to service the system to ensure that it is producing the amount of energy it is capable of. We monitor the system and know when that is needed so we will contact you if the occasion ever arises.

Does it include a warranty?

Yes. The system is warranted during our entire agreement with you.

How do I know when my system is producing energy and how much it is producing?

We have a customer portal that you can visit to monitor the production of your system. It shows, in real time, how much energy is being produced so you can rest assured that your system is producing optimally.

Why do you need to know my energy consumption over each of the last 12 months?

We strive to design a system for your building that will not only produce an accurate amount of energy but save you the most amount of money possible. To do this we need to know what your consumption habits are by looking at your most recent utility bills. That will allow us to build the most efficient system for your building.

Will my system increase the value of my building?

Yes! The amount depends on the market conditions at the time you sell your building, the area of the country you live and the amount of money you are saving.

Will I have power during a blackout?

In order to satisfy safety regulations solar PV systems that are connected to the grid will automatically shut off during a power outage. The reason for this is to protect anyone working to get the power back on in your area. Since the panels are connected to the grid they would be back feeding power onto it and if someone down the road was working on the power lines he could potentially be electrocuted.

Do I need permission from the local utility to connect my solar system to the grid?

Yes. Our team knows and understands the process that is needed to get your solar PV system operating. We will work with you to make sure that all paperwork and permissions have been filed before you go solar.

What size system do I need?

We will determine the final system size after we survey your building.

Are there any tax incentives?

Solar PV systems are Class 43.2 assets, which qualify for accelerated Capital Cost Allowance (CCA) at a rate of 50% declining balance per year.

Can I use my own power during an outage?

If you wish to run your generator during a power outage, your generator must have special transfer and isolating capabilities installed to ensure your generating facility cannot feed into the electricity grid during the power outage.

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